We would like to use our own devices - how do I ensure they are ready to be used in a Jenson8 workshop?

First, ensure the relevant Jenson8 applications operate on the platform you are using.

Then, follow advice below depending on the device/s being used.

Windows 10/11 PCs

• All PCs should meet our minimum specifications.
• VPNs must be disabled. (why?)
• PC users require an external mouse and a set of headphones with a boom mic.
• Relevant software should be installed.

If you are unable to download or access Jenson8 software on your corporate PC, you may need to contact your IT or network security to approve/whitelist our application. See more information regarding this process here.

As an alternative, you may want to consider hiring PCs from a technology rental company or asking participants to use personal PCs.

VR Headsets

• Your headsets must be set up with a Meta account.
• Ensure that there is no security such as a password or pin code restricting users from accessing the headsets and its applications.
• Headsets must be fully functional and updated to the latest firmware.
• The relevant software should be installed.

If you are new to VR

If you have new Meta Quest headsets which have not been set up yet, you can find our full setup guide here.

Alternatively, if you are borrowing Meta Quest headsets, you can find our guide here.